Front Desk

The Front Desk is open 24 hours a day. 

The check-in time is 14.00 and check-out time is 12.00 midday.

Please contact the reception to get a personal wake up call.


To exchange foreign currencies, please contact the reception. It is possible to change your money 24 hours.

Our hotel accepts the following payment methods:

  • Credit Card; Mastercard / Visa
  • Cash

Cash with drawl machine can be found next to Reception.

Lost and found

If you lose something, please ask at the Front Desk.

Telephone extensions

  • Front office desk: 0
  • Host Manager: 0 (through Reception)
  • Lollo & Bernie kids club: 0

Useful information

  • Find all hotel information at the touchscreen by the reception